In this assessment, you will develop and present a comprehensive digital transformation strategy for G Telecom (or another organisation of your choice). Your deliverables are:

Task Description

Overview
In this assessment, you will develop and present a comprehensive digital transformation strategy for G Telecom (or another organisation of your choice). Your deliverables are:

1. A written report outlining your final plan.
2. A presentation (video) that succinctly communicates your roadmap.

Your transformation plan must address changes across four dimensions—strategy, technology & operations, people, and culture—and include a one-page, infographic-style roadmap detailing the steps required to elevate the organisation’s digital maturity over the next 12–24 months.

Key Requirements

1. Strategic, Technology & People Recommendations
   • Using the Digital First Framework, propose and justify specific initiatives in each layer (strategy, technology & operations, and people & culture) to advance digital maturity.
   • Ensure every component of the framework is explicitly addressed.
2. One-Page Roadmap
   • Design an infographic-style roadmap for both your report and presentation.
   • Break out actions into short-, medium-, and long-term phases (0–6, 6–12, 12–24 months), and link each step to:
     • Anticipated business outcomes
     • Key risks/challenges
3. Video Presentation
   • Record a ≤ 10-minute video that walks stakeholders through your roadmap, highlighting the major initiatives and their expected impact.
4. Final Report Submission
   • Submit your 2 000-word business report within one week of delivering your presentation.

Considerations & Guiding Questions

• Strategy Layer
  • What digital products or services currently underpin value creation?
  • How aligned is the existing business model with a digital value proposition?
  • How well does the organisation leverage historical, real-time, and predictive analytics in decision-making?
• Technology & Operations Layer
  • How can operations processes be modernised for continuous improvement?
  • Is the infrastructure built for scale and governed under a digital-first mindset?
  • In what ways are customer and employee experiences prioritised through technology?
• People & Culture Layer
  • How mature are digital career paths—recruitment, training, and development?
  • What cultural barriers exist, and how has digital change affected organisational culture?
  • Are governance structures and decision-making processes transparent and consistently communicated across the organisation?