Refund Policy
Last updated: May 2026
1. Full Refund Eligibility
- Your order was not delivered by the agreed deadline (for reasons attributable to us).
- The delivered work was confirmed as plagiarised on a Turnitin scan and revisions failed to resolve this.
- You cancelled within 30 minutes of placing your order before a writer was assigned.
- Duplicate payment was made for the same order.
2. Partial Refund Eligibility
- The delivered work did not fully meet the stated brief despite revision attempts.
- Late delivery significantly reduced the usefulness of the work (where we were responsible).
- The academic level of the work was materially lower than specified.
3. Non-Refundable Circumstances
- You changed your mind after the writer had commenced work.
- Your requirements changed significantly after order confirmation.
- You did not request revisions before requesting a refund.
- The work met the original brief but you received a lower grade than expected.
4. How to Request a Refund
Contact our support team at support@geekscholars.net with your order number and a detailed explanation. Refund decisions are typically issued within 5–7 business days.
5. Processing Time
Approved refunds are processed within 5–10 business days to your original payment method.